BEST FLEXIBLE RATE
Relax in a spacious suite with high-speed internet access. Free cancellation up to 3:00PM (hotel local time) 24 hours prior to day of arrival. No prepayment needed.
Rate Inclusions:
Room only
Complimentary Wi-Fi access for multiple devices
Use of on-site Balance Lifestyle fitness center, swimming pool, and children's playroom
Complimentary one (1) parking pass per room
GUEST ADVISORY: Please be advised that our fitness center, swimming pool, and kids' playroom are temporarily closed until further notice.
SAFE LIKE HOME: OUR COMMITMENT TO YOUR SAFETY
It is our business to care. We want you to know that it is our commitment to make you safe and protected when you stay here at your safe haven. In preparation for your upcoming stay, please be reminded to: 1) Wear both your face mask and face shield at all times; 2) Download and register through the TRAZE Contact Tracing Application, and present your unique Traze QR code for scanning at the airport, in compliance with Philippine government guidelines (applicable only to guests taking domestic and international flights); 3) Register through the PasigPass website and present your unique PasigPass QR code for scanning at the hotel entrance, in compliance with the Pasig City ordinance for business establishments and public transportation; and 4) Accomplish the necessary contact-tracing and health declaration forms within the premises.
To learn more about our Safety Protocol, please click here.
GENERAL TERMS AND CONDITIONS
Modification/cancellation of a guaranteed booking must be made by 3:00PM (local time) one day prior to arrival to avoid penalty equivalent to a one-night stay. No-shows will also be subject to one-night charge.
Cannot be used in conjunction with another promo or privilege.
Cannot be converted to equivalent cash value
CHILD POLICY*
Maximum of two (2) children 12 years old and below are free of charge if sharing room with parents, using existing bedding.
Children ages 5 and below receive the continental breakfast selection free of charge.
Children ages 6-11 years old receive 50% savings on breakfast.
*Note: Child policy may be subject to change based on prevailing government guidelines at the time of stay.
EXTRA PERSON CHARGE PER NIGHT (TO BE SETTLED UPON CHECK-IN)*
Php 1,850nett (with extra bed and breakfast)
*Note: Extra person policy may be subject to change based on prevailing government guidelines at the time of stay.
OTHER HOTEL POLICIES
- Check-in time is 3:00PM and check-out time is 12:00NN. Any request for early check-in or late check-out will be subject to room availability and applicable fees.
- A valid ID is required upon check-in. Guests are asked to sign registration cards and check-in folios, and then have the specimen signature compared to their presented valid ID. For online payments using a credit/ debit card, proof of identity and ownership of the card that was used for the reservation must be presented upon check-in.
- Apart from securing full payment for the entire stay, a valid credit card or cash deposit will be required upon check-in to cover any incidental charges. The incidental deposit varies per room type: Php 2,500/night for Junior and One-Bedroom Suites, Php 5,000/night for Two-Bedroom Suites, and Php 5,000/night for Three-Bedroom Suites. All room charges accumulated during the guest’s stay will be deducted from said deposit.
- All guestrooms and public guest areas are non-smoking, except for the designated smoking area on the 36th floor.
- In consideration of the need for peace and privacy of your fellow guests, the Management is strictly enforcing a No-Party Room Policy in all our guest accommodations. Our function rooms are well-suited for events or gatherings numbering more than 10 guests. Excessive food and alcoholic drinks that will be brought in will be subject to the hotel's corkage fees.